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CUSTOMER CARE

VIX Employee's Club is here to foster camaraderie between staff, work with community outreach, collaborate to provide events for staff, and offer BOP merchandise. All profits return to BOP staff.

Have any questions or concerns? 

We’re ready to help!

 

 

Send us an email:

VIX-employeeclub-s@bop.gov

Thanks for submitting!

FAQ

How do I track my order?

 

We will email your when your order is ready for pickup (please allow up to 10 business days). If paying for flat rate shipping, please provide shipping address at checkout. If you would like updated

tracking information, please email us.

 

How can I contact you? 

 

If you would like to contact us, feel free to use the contact form,

Email us from your personal email, or chat

with an E-Club board member at the institution.

 

What are your delivery options?

 

We offer local pick up or flat rate shipping. If selecting local pick up, we will email to notify you when your item(s) are available for pick up. If selecting flat rate shipping, we will email you to notify you

that your order has shipped.

What if I have ideas or suggestions for E-Club?

We love feedback! If you have suggestions, comments, or ideas for future E-Club events/merchandise you would like to see offered, please email us, or see an E-Club board member :)

 

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